At Light Of Books, we aim to ensure that your educational DVDs reach you safely and on time. This Shipping Policy outlines how we handle shipping, delivery times, and related procedures for all orders.
Order Processing
- All orders are processed within 1–3 business days of receiving your order confirmation.
- Since we operate cash on delivery (COD), payment is collected at the time of delivery.
Shipping Methods
- We ship worldwide using reliable courier partners.
- Shipping costs, if applicable, will be calculated at checkout and communicated before dispatch.
Delivery Time
- Estimated delivery times vary depending on the destination:
- Domestic: 3–7 business days
- International: 7–21 business days
- Delivery times are approximate and may be affected by customs, local courier delays, or unforeseen circumstances.
Order Tracking
- Once your order is dispatched, we will provide you with tracking information via email.
- You can track your order using the tracking number provided to stay updated on delivery status.
Lost or Damaged Items
- If your product is damaged or lost during shipping, please contact [email protected] immediately with your order details.
- We will investigate the issue and provide a replacement or resolution as quickly as possible.
Customer Responsibilities
- Ensure that the shipping address provided is complete and accurate.
- Be available to receive the shipment at the specified address.
Contact Us
For any questions regarding shipping, delivery times, or lost/damaged items, please contact us:
Email: [email protected]